Terms of service

OVERVIEW

Welcome to BRICKHOUSE BRAND. Throughout the site, the terms “we”, “us” and “our” refer to BRICKHOUSE BRAND. We operate this website and online store, including all related content, features, products and services (the “Services”).

By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you must not use our Services.

These Terms do not affect your statutory rights under UK law.

1. ELIGIBILITY AND ACCOUNT USE

You must be at least 18 years old to place an order through our Services.

You agree to provide accurate, current and complete information when making a purchase. You are responsible for maintaining the confidentiality of your account details and for all activity under your account.

2. PRODUCTS

We make every effort to display products accurately. However:

  • Colours and images may vary depending on your device
  • Minor variations in appearance may occur

Nothing in these Terms limits your rights under UK law. In particular, products must be:

  • As described
  • Of satisfactory quality
  • Fit for purpose

3. ORDERS

Placing an order constitutes an offer to purchase. Orders are only accepted once we confirm dispatch.

We reserve the right to:

  • Refuse or cancel orders
  • Limit quantities

If we cancel an order, you will receive a full refund.

4. PRICING AND PAYMENT

All prices are shown in GBP (£).

  • VAT is not applicable

Shipping costs are shown at checkout.

You agree to provide valid payment details and authorise payment for your order.

5. SHIPPING AND DELIVERY

Delivery times are estimates and not guaranteed.

Under UK law:

  • Goods remain our responsibility until they are delivered to you
  • Risk passes to you upon delivery

We are not responsible for delays caused by events outside our control (e.g. courier delays, customs).

6. RETURNS AND CANCELLATIONS

Your rights are governed by the Consumer Contracts Regulations 2013.

You have the right to:

  • Cancel your order within 14 days of receiving it
  • Return items within a further 14 days

To be eligible for a return:

  • Items must be unused and in original condition

Refunds:

  • Issued within 14 days of receiving returned goods
  • Original delivery costs are refunded (standard delivery only)

You may be responsible for return shipping unless the item is faulty.

Exceptions may apply for:

  • Custom or personalised items

Full details are in our Refund Policy.

7. FAULTY OR MISDESCRIBED GOODS

Under the Consumer Rights Act 2015, you are entitled to:

  • A refund within 30 days if goods are faulty
  • A repair or replacement thereafter

If you receive a faulty item, contact us promptly.

8. INTELLECTUAL PROPERTY

All content on this website (including logos, designs, text and images) is owned by BRICKHOUSE BRAND or its licensors.

You may not use, reproduce or distribute any content without permission.

9. THIRD-PARTY SERVICES

Our store is hosted on Shopify. Purchases are made directly with BRICKHOUSE BRAND.

We are not responsible for third-party websites or services linked from our site.

10. PRIVACY

Your personal data is handled in accordance with our Privacy Policy.

11. FEEDBACK

If you submit feedback or content, you grant us a non-exclusive, royalty-free licence to use it for business purposes.

12. ERRORS AND OMISSIONS

We reserve the right to correct errors in pricing, descriptions or availability and to cancel orders affected by such errors (with a full refund).

13. PROHIBITED USES

You must not use our Services:

  • For unlawful purposes
  • To infringe intellectual property
  • To disrupt or damage the website

We may suspend access if these Terms are breached.

14. DISCLAIMER

We do not guarantee uninterrupted or error-free access to the Services.

However, nothing in these Terms excludes or limits your statutory rights.

15. LIMITATION OF LIABILITY

Nothing in these Terms limits or excludes liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Any matter where it would be unlawful to do so

Subject to the above, we are not liable for indirect or consequential losses.

16. TERMINATION

We may suspend or terminate access to our Services if you breach these Terms.

17. GOVERNING LAW

These Terms are governed by the laws of England and Wales.

You may bring legal proceedings in the UK courts.

18. CHANGES TO TERMS

We may update these Terms from time to time. Continued use of the Services constitutes acceptance of any changes.

19. CONTACT INFORMATION

BRICKHOUSE BRAND
Email: boydsprintworks@gmail.com
20 Tiverton Road, Bedford, MK40 3DL